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FAQ (Frequently Asked Questions)

Frequently Asked Questions

Below you will find a number of frequently asked questions. We hope we can answer your questions here, but if not please call Potis Technologies at 949-200-5465   or email us at a sales agent will be glad to assist you.


1.      Can I order directly off the website? No, we don’t sell directly off our website, since we deal with thousands of discontinued and obsolete electronic components, the market price can change day to day depending on supply, demand and quantity needed.

2.      What is your minimum order? Our minimum order for in-stock items is $100.00usd and non-stocked items is $500.00usd.

3.      What credit cards do you accept? We accept Visa, American Express and MasterCard. You can download our Credit Card Order Form, then fax it to  866-221-5445  to place your order.

4.      What terms of payment are offered? We accept payment via credit cards, COD, wire transfers, and offer Net terms to qualified customers.

5.      Do I need an account to order from Potis Technologies?
No, we sell to anyone with a valid resale permit or end users that need products for repairs and research.

6.      Do you have a price matching policy? We guarantee that we will meet or beat any reasonable price.

7.      How long is my quote good for?
The quote you receive from us is good for 30 days, since we deal with discontinued and obsolete electronic components, the market price can change day to day depending on supply and of parts we were offering have been sold. There for all quotes older than 24 hours are subject to confirmation.

8.      What is the warranty on the parts you sell?
All parts sold by Potis Technologies carry a 30 day form, fit and function guarantee. All our parts come with our own Certificate of Conformance that guarantees the parts will meet all of the manufactures specifications. If the parts you receive don’t meet the form, fit and function specs of the manufacturer we will replace he parts or refund your money. Our policy is; if the parts are rejected on incoming inspection for non-functional reasons you need to contact us with in 5 business days to request an RMA. If you have any failures or problems with the parts during production, installation or testing please fill out and RMA Request Form and fax it to    866-221-5445  within 30 days of receipt of the parts.

9.      Where do you ship to? We can ship anywhere in the world. Potis can drop to your contract manufacture or research center to insure quick and prompt delivery.

10.  What shipping companies does Potis Technologies use? Potis leaves the choice up to the customer and can ship with UPS, FedEx, DHL on the customer’s account or prepaid and added on Potis Technologies account. With no additional charges.

11.  Will I get tracking information on my order? Potis Technologies provides each customer with an email confirmation the moment your order is processed for shipping.